managed IT services

Managed IT services

Your computer systems need regular maintenance and care to ensure a long and productive Life-cycle.

managed IT services
Microsoft office 365 Partners

OFFICE 365 PARTNERS

We're proud partners with Microsoft to offer cloud based Office 365 solutions for your business

Microsoft office 365 Partners
emergency IT support

EMERGENCY IT SUPPORT

In today's connected world, a Computer or Network outage can mean a major loss in office productivity.

emergency IT support
IT Project Design

IT PROJECT DESIGN

Our experienced team will discuss your technology needs and develop a plan that will leave your office satisfied.

IT Project Design

IT TECH SUPPORT & COMPUTER REPAIR

From Campbell River to Port Hardy

IZCO is a Campbell River based IT support company with over 40 year's experience in the fields of tech support, computer repair, and networking architecture. IZCO has been designed from the ground up to meet the needs of small to medium sized businesses across the North Island. Committed to knowledgeable, professional, and prompt service, the IZCO team specializes in providing results when faced with the technological challenges of today's business world.

The SMB Guide to Making Your Website and Documents Digitally Accessible

Have you ever thought about how many potential customers leave your website because of accessibility issues? It’s not just a guess. A UK Click-Away Pound survey found that 69% of disabled internet users leave websites that aren’t accessible. For small and medium businesses, this represents a significant missed opportunity. So, how do you make your website…

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The Hidden Risk of Integrations: A Checklist for Vetting Third-Party Apps (API Security)

Modern businesses depend on third-party apps for everything from customer service and analytics to cloud storage and security. But this convenience comes with risk, every integration introduces a potential vulnerability. In fact, 35.5% of all recorded breaches in 2024 were linked to third-party vulnerabilities.  The good news? These risks can be managed. This article highlights…

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The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI

ChatGPT and other generative AI tools, such as DALL-E, offer significant benefits for businesses. However, without proper governance, these tools can quickly become a liability rather than an asset. Unfortunately, many companies adopt AI without clear policies or oversight. Only 5% of U.S. executives surveyed by KPMG have a mature, responsible AI governance program. Another…

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How to Use a Password Manager and Virtual Cards for Zero-Risk Holiday Shopping

Have you ever been concerned about your credit card or personal data getting stolen while shopping online? You’re not alone. Each holiday season, as millions of shoppers flock online for convenience, hackers ramp up their activity. The Federal Trade Commission (FTC) has warned that scammers often create fake shopping websites or phishing emails to steal…

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Beyond Licensing: How to Stop Wasting Money onYour Microsoft 365 Security and Copilot Add-Ons

Microsoft 365 is a powerful platform that helps a business in many ways. It boosts collaboration and streamlines operations, among other benefits. However, many companies waste money on unnecessary licenses and features that are not fully used.  Fortunately, you can avoid this waste and take your business to the next level by adopting smarter use…

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Your Business’s Digital Compass: Creating an IT Roadmap for Small Business Growth

Small businesses often struggle to leverage technology effectively. It can be a challenge just to survive, much less thrive. In many cases, they instinctively fall back on a reactive approach to IT challenges, rather than planning and acting proactively. That’s where an IT roadmap can help. It becomes a digital compass for organizations, a strategic…

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Navigating Cloud Compliance: Essential Regulations in the Digital Age

The mass migration to cloud-based environments continues as organizations realize the inherent benefits. Cloud solutions are the technology darlings of today’s digital landscape. They offer a perfect marriage of innovative technology and organizational needs. However, it also raises significant compliance concerns for organizations. Compliance involves a complex combination of legal and technical requirements. Organizations that…

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Leveraging Microsoft Forms for Data Collection & Surveys

Data has become the lifeblood of every organization, regardless of industry or sector. Today, a business’s ability to collect, analyze, and act on data is not just an advantage, it’s essential for survival. Data-driven decision-making enables organizations to respond quickly to market changes, identify new opportunities, and improve operational efficiency. When decisions are backed by…

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How to Use AI for Business Productivity While Staying Cyber-Secure

Most organizations have realized that AI is not a sentient system looking to take over the world, but rather an invaluable tool. They have come to utilize it to improve their productivity and efficiency. AI solutions have been installed at an astounding rate. Some are used to automate repetitive tasks and to provide enriched data…

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Cracking Down on Credential Theft: Advanced Protection for Your Business Logins

During an era of digital transformation, data and security are king. That is why, as cyber threats evolve in this age of digital transformation, businesses need to be prepared. Credential theft has become one of the most damaging cyber threats facing businesses today. Whether through well-crafted phishing scams or an all-out direct attack, cybercriminals are…

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Dale Cox
Dale Cox
9 months ago
Thank you so much for your advice ! I spoke to you a week or so ago over the phone. My computer had crashed and turned itself off. You suggested I check my power bar before bringing it in. Well, sure enough, that was the issue. Thank you again! I will be bringing my computer in at a future date for an upgrade!
Daniela Bizama
Daniela Bizama
a year ago
Holy smokes...the appreciation I have for Dave working on my fried external hard drive and SAVING everything that was on it....no words. I very foolishly had only the one hard drive. Lesson learned! And luckily for Dave, I get to keep years of work and not lose everything. He even came in on his day off to work on recovering what was almost lost. What an amazing team. All my gratitude to IZCO! Five stars are not nearly enough!
Lonnie Tkach
Lonnie Tkach
7 years ago
Excellent service! I shared the computer needs we had at our office and they promptly got back to me with options and quoted pricing. They took care of everything with the installation of the hardware, including download of all software and moving all the files. The quality of the hardware was far superior to what is available at electronic stores for very similar pricing. Great to have this quality of support from a local company.
Kane Oliver
Kane Oliver
2 years ago
Great place. I needed a WIN 10 bootable disc to repair my computer. I called several others in the Valley and was turned away, quoted the same amount as buying a brand new copy, or given a long story as to why it would take days to arrange. IZCO didn't have what I needed when I called, but they managed to make one under an hour and faster than I could trace to their store. Iwas ready to pay a premium after no one else showed interested, they blew me away with great pricing and a little technical coaching before I left. I'll be looking for ways to support these folk.
Mike Stutzel
Mike Stutzel
9 years ago
The service was exceptional. I brought my damaged computer in on the Friday before a long weekend and because I was from out of town, they worked on it through the weekend to save much of my data before I had to leave Campbell River. This company went well beyond good service. I would highly recommend it to anyone